Priority Processing
- In stock, ready to ship
- Inventory on the way
US & Worldwide Shipping Time: 4 - 7 business days with flat rate charge of US$5.95.
Free standard shipping on orders over US$70 (after promo codes & discounts)
Tracking available on ALL orders
For items that aren't personalized, returns are accepted within 30 days of your purchase. Beyond this period, we cannot provide refunds or exchanges.
All of our PetPalsDIY product comes with a one-year warranty.
The warranty is valid for items bought directly from PetPalsDIY, ensuring protection against material or workmanship defects under regular use during the warranty timeframe.
For PetPalsDIY product, the warranty lasts one year from the purchase date. If, within this period, the product shows defects in material or craftsmanship under regular use, PetPalsDIY will provide a comparable replacement at no extra cost. If the exact model is unavailable, we'll offer a piece of similar value or style.
Any replaced product will have its one-year warranty starting from the date of the replacement.
Skip the 3 weeks processing queue and have your order processed and shipped in 1 week.
Owing to the overwhelming number of orders we receive, each meticulously customized to your personal specifications, the standard processing time for order fulfillment spans 2-3 weeks. Opting for our priority processing service accelerates the crafting of your unique pet figurine or jewelry, while also ensuring that your order is fast-tracked and attentively handled by our dedicated team of expert artists.