Handmade Giant Cotton Swab Wool Felt Pet Toy with Natural Catnip

Novel cotton swab-shaped chew toy handcrafted from natural wool felt. Infused with natural catnip to attract cats and dogs, perfect for interactive bonding play and gentle teeth grinding. Non-toxic and pet-safe, available in two practical sizes.

🌟 Core Features

• 🎨 Safe Natural Material: Made of selected wool felt, free of fluorescent substances and harmful additives.

• 🦷 Gentle Teeth Grinding Function: Moderate hardness helps clean teeth and reduce oral odor, supporting daily oral care for pets.

• ✨ Built-in Natural Catnip: Natural catnip stimulates pets' interest, encouraging active play and easing anxiety.

📏 Size Guide

• Small Size: 15cm / 5.91 inches

• Large Size: 30cm / 11.91 inches

Choose small size for kittens, tiny puppies; large size for adult cats and medium & large dogs.

US & Worldwide Standard Shipping Time: 4 - 7 business days with flat rate charge of US$5.95. Your order is started as soon as it is placed.

Free standard shipping on orders over US$70 (after promo codes & discounts)

Tracking available on ALL orders

Full shipping policy

We offer الشحن الدولي المجاني لجميع الطلبات التي تزيد عن USD$70، وإلا، فإن رسوم الشحن هي 6.99 دولار أمريكي.

أوقات التسليم

الشحن العادي: 5-8 أيام عمل

الشحن السريع: 4-6 أيام عمل

* أوقات التسليم المقدرة هي "تقديرات" بناءً على عمليات التسليم الأخيرة ولا يجب اعتبارها إطارًا زمنيًا مضمونًا للتسليم. نحن نبذل قصارى جهدنا لضمان سير عملية الشحن بسلاسة قدر الإمكان، ولكن في حالة التأخير في التسليم - لا نصدر استردادًا.

شركات الشحن الشريكة لدينا

1 Year Warranty on Fading, Tarnishing, or breaking! 

All our pieces are thoughtfully handcrafted and tailored to your specifications. Typically, we don't accept returns or exchanges on personalized items. However, we recognize the sentimental value that our products hold and would like to work with you to find an amicable solution. Please reach out to us at help@petpalsdiy.com or click here to get in touch with us! 

Full returns policy

1. Cancellations & Modifications

Because our handcrafted items are uniquely personalized based on your pet's photo, cancellations or modifications for handcrafted orders are only accepted within 24 hours of purchase. Once our master artisans begin the crafting process, the order cannot be canceled or refunded.

2. Returns & Refunds (Handcrafted vs. Standard Items)

• For Handcrafted & Personalized Items: Due to the highly custom, labor-intensive nature of these pieces, we cannot accept returns or issue monetary refunds once production has begun. However, they are fully covered by our 30-Day Quality Guarantee for free replacements if any defects occur.

• For Non-Handcrafted (Standard) Items: We happily accept returns within 30 days of delivery. To be eligible for a refund, the item must be unused, unaltered, in the same condition that you received it, and in its original packaging. Customers are responsible for the return shipping costs.

3. Damaged or Defective Items (All Products)

If your item arrives damaged in transit or shows defects in materials or craftsmanship, please contact us at help@petpalsdiy.com within 7 days of receiving your package with clear photos or videos.

• For handcrafted pieces, we will prioritize a brand-new custom replacement at no extra cost.

• For standard items, we will issue a replacement or a full refund based on your preference.

4. Non-Returnable Items

Certain items cannot be returned or refunded under any circumstances:

• Gift cards

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.

5. Shipping & Delivery Disclaimer

Estimated delivery timeframes are approximations based on recent shipping data and do not constitute a guaranteed arrival date. While we do our utmost to ensure a smooth shipping process, we cannot be held liable for third-party courier delays. Consequently, shipping delays do not qualify for an order refund.

6. Lost or Stolen Packages

PetPalsDIY will provide official carrier tracking information to assist with investigations. If official courier records conclusively show that your shipment was lost in transit and never delivered to your address, we will fully re-manufacture (or re-ship) your order at no extra charge.

NO IFS, NO BUTS

Satisfaction Guaranteed

Our #1 priority is for you to feel happy and excited regarding your purchase.

That means we stand by our product 100%, no questions asked, no ifs, no buts.

If you have a problem, we will solve it. If you don't like your PetPalsDIY piece, we'll replace it. Whatever it takes.

Just reach out to our Customer Support Team. We're here for you.

Happiness. Guaranteed.
The PetPalsDIY Team